Shipping Policy

At amrokart.com, we provide world class shipping to all our customers that includes inspection, fast & on-time delivery, top quality packaging, insurance for the package, and timely communication at each stage of shipping.

We completely understand that once you buy merchandise online, the biggest question usually is \"Where is my stuff?\" - Well at Amrokart.com, we address that worry by promising you \"No Anxiety Shipping\". This means that once you have bought a product at our site, we take care of everything so you don\'t have to be anxious about anything.

Each order we receive will be processed within stipulated time, and you will hear from us at every step of the way- i.e. - when the order is placed, processed, shipped, and delivered. And of course, any questions along the way just contact our customer support and we will resolve your problem right there.

We have partnered with most of the top courier and logistics partners to assure that you receive your order on time and safely with full courtesy and attention.

Please Note: The delivery timeframe mentioned on product details is estimated. Actual delivery time depends upon availability of the product at the merchant, address where the order needs to be delivered and courier issues and other circumstances that might affect delivery. You can rest assured that you are completely protected as a shopper at Amrokart.com. You always have a choice to cancel your order due to shipment delay by contacting us at Customer Support. 

GIFT DELIVERIES BEING MADE TO COLLEGE/HOSTELS/SCHOOLS ARE SOLELY AT CUSTOMER’S RISK. In case the authorities of such places fail to accept the package, for any reason, Amrokart.com. Ltd. will under no circumstances issue a refund or credit to the customer\'s account, nor shall Amro  attempt re-shipment of the same order. If the order does not contain any delivery date, the package shall be delivered at the first opportunity, as soon as possible.

Since transport/courier agencies do not deliver to P.O. Box address, customers are requested to provide full address with pin code / zip code. NOTE: Billing Address shall mean the address where a customer receives the credit card bills. Shipping address shall mean the address where the order shall have to be delivered.

Generally no deliveries can be made on Saturdays and Sundays. However, in case of emergency, solely at the discretion of amrokart.com. delivery may be made on Saturdays.

In case customer wishes to avail other alternate shipping options, amrokart.com. may then suggest other options. On special request, Amrokart.com. may also provide special quotes for shipping, in case merchandise order amount is large. Customer may send email to Amrokart.com. Confer further details.

In case of multiple orders, Customer may receive the same separately, depending on product availability and shipping locations. 

All products shall be shipped from India.

Amrokart.com. shall intimate by email, in case of delay in shipping due to un-availability of stock or due to unusual delay in filling an order.

 SHIPMENT TIME -

Against each product on the website, an approximate time for shipment has been provided; which are merely indicative. Products may be shipped either earlier or later depending on availability of product and other factors.

In Order to get an accurate estimate of shipment time, kindly email the order number and item codes.

As far as possible, product orders shall be processed within 24-48 working hours of the order being placed with Amrokart.com. Expected shipment time is 2-15 business days, if all other factors being optimum.

TRANSIT RISK -

All orders sent by amrokart.com. are fully insured at no extra cost to customers.

In case of loss of order while ‘in transit’, Amrokart.com. Ltd shall re-process the order.

However, amrokart.com. shall not be responsible for loss of packages or any damages to package (full or partial), once the same has been delivered by the carrier agency at the address provided by the customer at the time of placing of order.

TRACKING OF SHIPMENT -

amrokart.com. shall provide details of shipment via email alerts to the customer, once package is handed across to the carrier agency. The email alerts shall contain the transport/courier agency’s website details along with tracking number and expected date of delivery. The Customer may use the said details to keep a check on status of the package.

Please note that tracking numbers for orders shipped may take up to 24 business hours to become active on the websites.

READY TO SHIP SECTION -

Ready to Ship Section is a special section that allows the customer to place a last minute order ensuring the delivery of the product within the next 1-4 days. In case the order needs customization, additional 7-10 days shall be required for delivery.
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IN CASE OF DELAYS -

Time to ship mentioned on our website against each item is indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.

However benefits such as some store credit to be used for future orders, free gift etc can be allowed on case to case basis.

If, for any reason, there is going to be a delay in shipping because an item is out of stock or if there is an unusual delay in filling an order, we will notify you by e-mail.

However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer to refund you for unfulfilled part of the order.